Terms & Conditions

1. Agreement

These Terms & Conditions ("Terms") govern every quote, order and purchase of used OEM engines, transmissions and other auto parts ("parts") from AutoYolo ("AutoYolo", "we", "us") through autoyolo.com, by phone, text message or email. By requesting a quote, approving an invoice, making a payment or otherwise placing an order, you agree to these Terms, our Refund, Return & Warranty Policy and our Privacy Policy. If anything conflicts with the quote or invoice for your order, the quote or invoice controls for that order.

2. Quotes, orders and pricing

• A quote is an estimate of price and availability. It is not an order and does not bind you or us.
• An order is placed when you approve an invoice (see section 3), we confirm it, and your payment is authorized.
• All prices are in U.S. dollars. Quotes are valid for 7 days unless they state otherwise. Prices and availability can change until an order is confirmed. Sales tax is added where required by law.
• You are responsible for giving us correct vehicle information (year, make, model, engine or transmission code and VIN) and for checking it on your quote and invoice before approving.
• Because used inventory moves quickly, a part may sell before your order is confirmed. If that happens we will offer an equivalent part or a full refund of any payment made.

3. Payment authorization and electronic signature

• You authorize AutoYolo to charge the debit or credit card listed on your invoice for the price of the parts, shipping and handling, and any freight charges described in section 5.
• You agree to the purchase terms and shipping charges by signing the invoice or replying to the confirmation email.
• Electronic signatures and hard-copy signatures are both valid. Typing your name and replying with words such as "Approved" or "Authorized" is your signature and your acceptance of this agreement, to the full extent allowed by the federal ESIGN Act and state electronic-transaction laws.
• You confirm that you are the cardholder or are authorized by the cardholder to use the payment method, and that the billing information you give us is accurate.
• For security we may ask you to verify your identity, the billing address or the cardholder before we ship, especially on high-value orders.

4. Payment methods

We accept the payment methods shown on our site, which may include major credit and debit cards, PayPal, Zelle and bank wire transfer. Card payments are processed by a PCI-compliant payment provider; AutoYolo does not store your full card number. Orders paid by Zelle or wire are confirmed when we receive the funds. Any discount for paying by Zelle or wire is shown on your quote or invoice.

5. Shipping and delivery

• We ship by tracked freight or parcel. Delivery times on a quote or on our site are estimates, not guarantees (typically 10–15 business days to most of the continental U.S. after your order is approved).
• Liftgate, forklift and special delivery. Shipments that need a liftgate or forklift at the delivery address, inside delivery, or delivery to a residential or remote address may incur additional freight charges. These charges are based on the transportation carrier's rates and are your responsibility. Tell us when you order if the address has no loading dock or forklift.
• You must give a complete and accurate delivery address and a phone number for the carrier. Re-delivery, storage, address-correction and refused-delivery fees charged by the carrier are your responsibility.
• Inspect the shipment on delivery and report any damage within 48 hours, as described in our Refund, Return & Warranty Policy.

6. Cancellations, returns, refunds and warranty

You can cancel within 24 hours of placing an order (before it ships). Mechanical parts may be returned within 10 calendar days of delivery and body parts within 7 calendar days, with a return authorization. Parts bought for testing or trial are not returnable. Shipping and handling charges are non-refundable except when the return is due to our error or the part was defective or damaged. Mechanical-defect claims need a mechanic's report. Refunds and replacements are issued within 5–7 business days after we receive and inspect the returned part. The full rules are in our Refund, Return & Warranty Policy.

7. Used parts, installation and use

Parts are used, original-equipment parts taken from donor vehicles and inspected or tested as described on your quote. They are not new. Parts must be installed by a qualified mechanic, and you are responsible for following the manufacturer's installation and service requirements. Do not use a part in a way that is unsafe or contrary to law. You accept the risks that come with installing and operating a used part, except as covered by our written limited warranty.

8. Chargebacks and disputes

If you have a problem with an order, you must contact AutoYolo and give us a chance to resolve it before you start a chargeback or payment dispute with your bank or card issuer. We respond within 2 business days. If a dispute is filed, we may provide the bank or card issuer with the records of the transaction, including the quote, the invoice, your payment authorization and e-signature or reply, tracking and delivery confirmation, delivery receipt, photos and our communications with you. Fraudulent or bad-faith disputes may be reported to the card networks and pursued under applicable law.

9. Limitation of liability

TO THE EXTENT ALLOWED BY LAW, AUTOYOLO IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, TOWING, RENTAL, LABOR OR LOST PROFITS), AND OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO AN ORDER IS LIMITED TO THE PRICE YOU PAID FOR THE PART INVOLVED. Some states do not allow these limits, so they may not apply to you. Nothing in these Terms limits any right that cannot be limited under your state's law.

10. Website use and intellectual property

Content, designs and materials on autoyolo.com belong to AutoYolo. You may not copy or redistribute them, collect data from the site for spam or unsolicited marketing, attempt unauthorized access, or use the site unlawfully. Listings on the site are informational and may not be updated in real time. AutoYolo is an independent seller and is not affiliated with, endorsed by or sponsored by any vehicle manufacturer; manufacturer and model names are used only to identify the vehicles our parts fit.

11. Governing law

These Terms and any dispute about your order are governed by the laws of the State of Washington and applicable federal law, without regard to conflict-of-law rules. Before starting any legal action, you agree to first give us written notice of the problem and 30 days to resolve it. Nothing in these Terms takes away consumer rights that cannot be waived under your state's law.

12. Changes

We may update these Terms from time to time. The version in effect on the date you place your order applies to that order.

Contact us

Questions about these Terms? Contact us at sales@autoyolo.com or toll-free at +1 (888) 651-7279, Mon–Fri 7am–7pm CST. AutoYolo, 2105 106th Ave SE, Lake Stevens, WA 98258.